|
|
 |
| Customer Support Centre |
| |
Our mission is:
"To forge ongoing relationships with ASSIRT
Software customers by providing an efficient,
friendly, up-to-the-minute service."
Once your initial training has been completed, the Customer
Support Centre will be your point of contact for any queries
regarding ASSIRT Software products. We currently
provide support to over 2,000 individual clients across Australia,
the majority of which are financial advisers and dealer groups.
The Customer Support Centre team consists of a number of specialised
support analysts, all of who hail from business-related backgrounds
and are dedicated to quality customer service. |
| |
| In addition, we have a dedicated
team of on-site support specialists who are ready to assist
on your premises, even in rural areas, if the need arises.
Services provided by our team includes: |
 |
 |
technical support, |
|
business systems support, and
|
|
training and information services. |
|
| |
| Continual training of our own staff
ensures that the support we offer adapts to technological
advances in business systems and continues to meet the expectations
of our clients. |
| |
|
| Contact details |
| |
Our Call Centre is open Monday to
Friday, 8:30 – 18:00 (EST) and 8:30 – 19:00 (ESST),
freecall 1800 066 839.
If your query does not require immediate attention you can
email us, support@assirtsoftware.com.au
All queries will be handled promptly and you can expect a
reply within one business day. |
|
|
